Terms & Conditions

Booking Confirmation

To confirm your reservation, we may require valid credit or debit card details.

  • Tables of up to 6 guests – card details are required to secure your reservation.
  • Tables of 7 or more guests – a deposit of £25 per guest is required. This deposit will be deducted from your final bill for each guest dining. Deposits are non-refundable if the booking is cancelled within 48 hours of your reservation.

For selected events, tasting menus or key seasonal dates, full pre-payment may be required at the time of booking.

Festive & Special Events

For bookings between 24 December and 31 December, together with selected ticketed events, full payment is required in advance.

These bookings are non-refundable unless otherwise stated at the time of booking.

Cancellation Policy

Should you need to cancel or amend your reservation, please let us know as soon as possible.

As we prepare staffing, ingredients and table allocations specifically for your reservation, reservations cancelled within 48 hours of the booking, reductions in party size within 48 hours, or failure to attend (no-show), may incur a cancellation charge of:

  • the full menu price; or
  • the advertised price of any pre-paid event or set menu.

Arrival

If you would like to enjoy a drink before dining, we recommend arriving a little early.

To ensure a smooth dining experience for all guests, your table will be available from your booked reservation time.

We may need to release your table if you are significantly late and we have been unable to contact you.

Charges

A discretionary 10% service charge and a £2.00 cover charge per guest will be added to your bill.

Children

Families are warmly welcomed.

A children’s menu is available for guests aged 12 years and under.

Dogs

Well-behaved dogs are welcome.

Please advise us when booking if you wish to bring your dog so that we can reserve one of our designated dog-friendly tables. Unfortunately, we cannot guarantee availability without prior notice.

Dietary Requirements & Allergies

Please advise us of any allergies or dietary requirements when making your reservation.

Whilst every effort is made to accommodate dietary requirements, due to the nature of our kitchens we cannot guarantee that any dish is completely free from allergens, as ingredients are prepared in shared kitchen environments.

Table Allocation

We will always endeavour to accommodate requests for specific tables; however, we cannot guarantee a particular table.

Gift Vouchers

Gift vouchers are non-refundable and must be presented at the time of redemption.